MAN: Hi.
WOMAN: What can I do for you?
MAN: Um… so here’s my… this is what happened. I was… there was this little girl that works at a diner down there.
WOMAN: Uh-huh.
MAN: And she was supposed to meet me here and show me how to send an application… but she’s not not coming.
WOMAN: Okay. This is the reference desk, so…
MAN: I don’t know anything about computers. I mean I don’t even have one and she was supposed to… she said she would come down here… meet me at the library and show me how to see what jobs were out there.
WOMAN: Okay. I see.
MAN: But now it’s like she’s not even returning my phone calls. At all. I mean I just tried her again and she’s not there.
WOMAN: Right.
MAN: And she said her boyfriend got a job and she helped him and she was gonna meet me here and show me. She works at that diner, down there.
WOMAN: I don’t know –
MAN: So is there anyone here, like… that I could talk to? That could show me…
WOMAN: Well, yeah.
MAN: How to… I don’t even have a computer and I guess…
WOMAN: What would we do is you could make an appointment and come back and whoever is free can help you –
MAN: My brother dropped me off here. I’m staying with him. I don’t have a car… Like if I come tomorrow, I don’t know if I can come tomorrow.
WOMAN: Okay.
MAN: Like… could you help me right now, or…
WOMAN: I’m… I’m… I wish I could. I’m at the desk right now so if people come up…
MAN: Yeah, I’m not gonna… if you need to go.
WOMAN: Right. I’m sorry.
MAN: Could I just… slide behind there? I mean just for a second?
WOMAN: Uh… sure.
MAN: And you could show me… just for a second… how do you find out where there are jobs.
WOMAN: Uh…okay. Like… in the area?
MAN: Yeah.
WOMAN: So what kind of work do you do?
MAN: Like something in… like if there’s a warehouse or packaging or sending out things. Organizing. Sending out things.
WOMAN: Let’s look at… so these are the jobs at the Amazon warehouse.
MAN: Okay. Just these?
WOMAN: No, there’s ten pages here. There are currently 278 jobs available with Amazon.
MAN: Oh, wow. Oh, wow! See this is already… I mean already, you just…
WOMAN: But…but… they’re not… they’re not all…
MAN: I don’t see a phone number. Who do I call?
WOMAN: You don’t. You would send them a resume.
MAN: Okay. Right. So I would just send it?
WOMAN: Yeah, but you see, each one of these jobs has a job number so you couldn’t just send in one resume for all these jobs. You would have to go through and see which ones you qualify for and then you would apply for each individual job.
MAN: Oh.
WOMAN: And I don’t… that’s really something you’d need to do on your own and really take some time and go through it on your own.
MAN: I don’t have a computer at home, so… what’s this here?
WOMAN: That says there’s a position in the warehouse.
MAN: Oh! Okay! Yeah, that’s what I mean. Something like that. How many…?
WOMAN: There’s one warehouse position.
MAN: Oh.
WOMAN: In California.
MAN: Oh… so this is not even…
WOMAN: I guess not. I guess this is all over.
MAN: You see I’m originally from Mount Laurel. That’s where I’m from. But my brother has a room. My wife… I have to get my resume from her. When she left, she changed all the passwords and so I can’t get…
WOMAN: Ohhhhhhhh…
MAN: It’s something else. My brother has a couch and so that’s where I am. I really wish the girl from the diner… I don’t know why she… So I had to get down here. And something in the area. A job in the area.
WOMAN: Right, well, you know where you can also look is monster.com
MAN: Monster?
WOMAN: dot com.
MAN: Monster dot com?
WOMAN: Yes. You would put your resume on there and… see businesses don’t just put things on their own website. They put them on other websites to try and get to as many people as possible.
MAN: This place has really changed. I remember being here years ago but not recently. It’s different now.
WOMAN: So if you have a resume, you would put it up here.
MAN: Where?
WOMAN: Monster dot com.
MAN: Monster?
WOMAN: dot com. Do you want me to write that down for you?
MAN: Yes.
WOMAN: (writes) Monster… (writes) dot (writes) com.
MAN: The girl from the diner… she said her boyfriend sent in a resume with his smart phone.
WOMAN: Ha! Probably did.
MAN: So I have to do a resume then.
WOMAN: Well… yes.
MAN: I don’t… I had one but my wife changed all the passwords.
WOMAN: Okay… um… come over here.
MAN: This is really nice of you.
WOMAN: Oh, it’s my pleasure.
MAN: No really. Thank you.
WOMAN: Look here are books about writing a resume, sending out a resume…
MAN: (looking through book) So there are different styles and things.
MAN: Okay, okay. Well you’ve given me… you’ve really… I already feel like there’s a lot to think about here and consider.
WOMAN: Yeah.
MAN: So thank you.
WOMAN: Okay.
MAN: I mean it. This was just wonderful of you. This was really good of you. You were very helpful.
WOMAN: Oh… you’re welcome.
MAN: Thank you.
WOMAN: You’re welcome.
MAN: I’m gonna take some of these brochures.
WOMAN: That’s why they’re there.
MAN: Thank you.
WOMAN: You’re welcome.
MAN: Goodbye.

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